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Ping: transmit failed. general failure – reasons and solution

Yesterday I faced Internet connectivity issues on my computer, and the troubleshooting ended up with an error message

PING: Transmit failed. General Failure

.

I received this error when I ping the loopback address. I tried to ping a different loopback address, but that too faced the same fate.

However, I fixed the PING: Transmit failed General Failure error on my computer by following a set of troubleshooting methods.

This tutorial explains the reasons to receive PING: Transmit failed General Failure error and how to solve it.

Let you show you the screenshot I took from my Windows PC, before explaining the meaning of PING: Transmit failed General Failure message.

PING: transmit failed. General failure means I lost all the ping packets I sent to the loopback address.

C:Userssijugk>ping 127.0.0.21 

Pinging 127.0.0.21 with 32 bytes of data: 
PING: transmit failed. General failure. 
PING: transmit failed. General failure. 
PING: transmit failed. General failure. 
PING: transmit failed. General failure. 

Ping statistics for 127.0.0.21: 
   Packets: Sent = 4, Received = 0, Lost = 4 (100% loss) 

Reasons for Getting PING: transmit failed. General failure

One of the major reasons to receive PING transmit failed General failure error is the wrong TCP/IP and DNS settings. Firewall misconfiguration and Network adapter driver issues can also be a reason.

  1. Corrupted TCP/IP suite
  2. Misconfigured Firewall
  3. Outdated Network drivers or firmware
  4. DNS and other socket issues
  5. Other software or hardware errors

The solution for Ping: Transmit failed. General Failure
To fix the PING transmit failed General failure error, follow the instructions provided below.

  1. Reset the TCP/IP suite and Flush the DNS Cache on your computer
    The first step to troubleshoot the PING transmit failed General failure error on a Windows computer is to perform flush DNS cache and reset TCP/IP suite.
  2. Disable Firewall (and other security programs ) and check for the issue: Sometimes you may get this message “PING: Transmit failed. General Failure” when firewall stops packets.
  3. Perform a System Restore to the last known good configuration
  4. Power Cycle the entire network:
    To know more about this step, go to the link below.
    How to perform the power cycle
  5. Update the Network Adapter driver:
    To perform this step follow the instructions provided in the link below.
    How to Update Adapter Driver from Device Manager
  6. Perform a Windows Socket Reset
    Execute the following commands on command prompt to renew IP address and reset Windows Socket on your laptop.
  7. Update the modem and router (if any) firmware
:/>  Удаление языка с панели на Windows 10: как убрать лишнюю раскладку клавиатуры

Just like this guide for “Ping: Transmit failed. General Failure” error message, we have a troubleshooting guide for some other important Internet connectivity error messages.

Some of them with the connection error codes are Error 718: Connection was terminated, and Error 777: Connection Attempt failed.

When I optimized the Windows 10 settings on my laptop, I faced some similar ICMP error codes. Destination Net Unreachable and Destination Host Unreachable were the commonly occurred error messages.

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